Yilu 88 Footwear & Garments Co., Limited (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place orders, or communicate with us.

This Privacy Policy applies to all customers and visitors who access or use the Yilu 88 Footwear website and services. By using our website, you acknowledge that you have read and understood the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, purchase products, or interact with our services, we may collect certain information necessary to provide a better shopping experience and process your orders.

The types of information we may collect include:

1.1 Personal Information Provided by Customers

When you place an order, create an account, or contact us, you may provide information such as:

  • Full name
  • Billing and shipping information
  • Email address
  • Order details
  • Product preferences
  • Any information you voluntarily provide when communicating with us

We collect only the information necessary to process transactions, provide customer support, improve our services, and maintain a smooth shopping experience.

1.2 Payment and Transaction Information

When you purchase products from Yilu 88 Footwear, transaction-related information may be processed to complete your order.

We may collect:

  • Order number
  • Purchased products
  • Order history
  • Payment status
  • Transaction records

We do not intentionally collect or store complete payment card details. Payment information may be processed securely through appropriate payment service providers according to their own privacy and security policies.

1.3 Website Usage Information

When you browse our website, certain technical information may be automatically collected, including:

  • Browser type
  • Device information
  • IP address
  • Website pages visited
  • Access time and browsing activity
  • Website interaction information

This information helps us understand how visitors use our website and allows us to improve website performance, user experience, and service quality.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

2.1 Processing and Managing Orders

We use your information to:

  • Process purchases
  • Confirm orders
  • Arrange product delivery
  • Provide order updates
  • Manage customer requests related to purchases

2.2 Providing Customer Service

Your information allows us to:

  • Respond to inquiries
  • Provide assistance regarding products or orders
  • Handle requests and feedback
  • Improve communication with customers

2.3 Improving Our Website and Services

We may use information collected from website usage to:

  • Improve website functionality
  • Analyze customer preferences
  • Enhance product presentation
  • Improve shopping experiences
  • Develop better services and offerings

2.4 Marketing and Communications

Where permitted, we may use customer information to provide relevant updates about our products, services, promotions, or website activities.

You may choose to stop receiving promotional communications by following available unsubscribe options or contacting us through the communication channels provided on our website.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies are small data files stored on your device that help websites remember information about your visit.

We may use cookies to:

  • Remember customer preferences
  • Improve website performance
  • Understand website traffic and usage
  • Provide a more convenient shopping experience

You may adjust your browser settings to refuse cookies or notify you when cookies are being used. However, disabling cookies may affect certain website functions.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Our security practices may include:

  • Protecting information during transmission
  • Limiting access to personal information
  • Maintaining appropriate security procedures
  • Regularly reviewing our information protection practices

While we take reasonable steps to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

5. Sharing of Information

Yilu 88 Footwear respects your privacy and does not sell, rent, or trade your personal information to third parties.

We may share information only when necessary for legitimate business purposes, including:

5.1 Service Providers

We may work with trusted service providers that assist us with:

  • Website operation
  • Payment processing
  • Order fulfillment
  • Customer support
  • Technical services

These providers may access information only as necessary to perform their services.

5.2 Legal Requirements

We may disclose information when required to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests
  • Protect our rights, property, or safety
  • Prevent fraudulent or illegal activities

6. International Data Processing

As an international footwear and garments business, customer information may be processed or stored in locations where our service providers operate.

We take reasonable steps to ensure that personal information is handled securely and according to applicable privacy standards.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Provide customer services
  • Maintain business records
  • Meet legal and operational requirements

When information is no longer required, we will take reasonable steps to securely remove or anonymize it.

8. Your Privacy Rights

Depending on applicable laws and regulations, you may have rights regarding your personal information, including:

  • Requesting access to your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of certain information
  • Objecting to certain uses of your information
  • Managing communication preferences

Requests regarding personal information will be reviewed and handled according to applicable requirements.

9. Children’s Privacy

Our website and services are intended for customers who can legally make purchases under applicable laws.

We do not knowingly collect personal information from children without appropriate authorization.

If you believe that information from a child has been provided to us improperly, please contact us so that appropriate action can be taken.

10. Third-Party Websites

Our website may contain links or references to third-party websites, services, or platforms.

These third parties have their own privacy policies and practices. Yilu 88 Footwear is not responsible for the privacy practices, content, or security policies of external websites.

We encourage customers to review the privacy policies of any third-party websites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website services, or applicable requirements.

Any updates will be published on this page with the revised effective date.

We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect personal information.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us using the information below:

Yilu 88 Footwear & Garments Co., Limited

Email: GuildBijan@gmail.com

Address:
Rm D07,8/F Kai Tak Fty Building
No. 99 King Fuk Street
San Po Kong
Hong Kong

By using the Yilu 88 Footwear website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.